Product Support Expert: Matt Logan

Product Support Manager Matt Logan has been a Great Plains Industries employee for 23 years! Matt has experience in product support and customer service, along with plumbing experience in the water filtration industry prior to joining our team.   

Here at Great Plains, we think his real skill is getting anyone to laugh, but he is also pretty good at troubleshooting and solving problems. Matt loves it when someone calls in expecting no help, then is truly shocked that Matt or another support team member was able to quickly fix the problem over the phone.   

Matt loves the outdoors and will go camping during any time of the year. He built a Timber Frame home in less than a year while working full-time (it’s still standing, he tells us), so it should come as no surprise that he loves to fix and build things! He is also a long-time Kansas City Chiefs fan, even during the ugly years. 

Married to his beautiful wife of 35 years, Matt has two children, three granddaughters, and a dog that is older than him – yes, he likes jokes! 

Matt brings to our team a wealth of knowledge, years of experience, and a contagious cheerful, optimistic attitude.